Search for a course >
Search for a training course

CMI Level 3 Certificate in Operational Leadership

Day Course

3 day duration
Virtual classroom
Est completion - 3/4 months
Classroom 12 people max
Fully live tutor led
Unlimited 1:1 support
< Back to all courses

Course Overview

This course has been designed to develop the core competencies of aspiring and practising 1st line leaders who must excel in an operational environment. This qualification also suits those wishing to demonstrate additional competencies and provides a springboard for career progression.

During this 3-day course, students will understand the role and responsibilities of 1st line leaders within an organisation and the tools and techniques required to manage daily activities effectively. This course has been specifically tailored by Woburn Professional to meet the demands of operational environments and includes a strong focus on quality systems and controls to enable managers to drive, monitor and manage team performance.

This course is well suited to aspiring or practising:

  • Shift Leaders
  • Supervisors
  • Controllers
  • Project Officers
  • Foreman

To be awarded the qualification, learners must complete three written assignments:

  • Managing a Team to Achieve Results
  • Managing Daily Activities to Achieve Results
  • Monitoring Quality to Improve Outcomes

Our workshops cover every aspect of the qualification content, with full assignment briefs, citations and references. Learners will receive full written feedback on every assignment and industry-leading, unlimited 1:1 tutor support for the duration of all of our programmes.

This course runs over 3 consecutive days from 8:45 – 16:00

Further information including a calendar view can be found in the below attached prospectus.

Course Partner

Learn More About Leadership & Management > Eligible for Student (NUS) Discount Card >
Share Course

Day 1

  • The purpose and type of teams found within an organisation
  • The roles found within teams
  • How leadership is leveraged to build high performing teams
  • People motivation theory and application
  • Having courageous conversations
  • Creating shared purpose and vision within teams
  • Assignment Brief 1

Day 2

  • How daily activities are scoped and planned
  • How to prioritise effectively
  • Setting clear goals and objectives
  • Tools and techniques to monitor daily performance
  • Effective responses to daily challenges
  • Assignment Brief 2

Day 3

  • Overview on monitoring quality within an organisation
  • Review the systems and standards available to monitor quality
  • The tools and techniques to monitor quality
  • How outcomes can be reported and assessed to provide management data
  • Assignment Brief 3

Who is this course accredited by? 

This Woburn Professional CMI Level 3 course in Operational Leadership is accredited by the Chartered Management Institute, the only awarding organisation backed by Royal Charter and able to award Chartered Management status.

What accreditations do individuals completing this course receive? 

Individuals completing the Woburn Professional CMI Level 3 course Operational Leadership will be awarded –

  • A Level 3 Certificate in Principles of Management and Leadership from the Chartered Management Institute.
  • Foundation Chartered Manager status and the use of use of letters ‘fCMgr’ after your name*.

What does this accreditation demonstrate? 

Individuals completing this course will receive a full, internationally recognised level 3 qualification on the British RQF framework which broadly demonstrates a level of knowledge, understanding and skill equivalent to higher education or A Levels. Completion of this qualification may be used to gain access to or exemptions on higher/further educational programs, for example a HNC/HND in Business Management**.

* Foundation Chartered Manager status use of ‘fCMgr’ after your name may require an active CMI Membership detail can be found on their website
** Access or exemption to HE/FE study programmes will be assessed on a case-by-case basis by the organisation/institution operating the programme.

Anyone over the age of 18 is eligible to join the course; previous study and/or experience in management & leadership may be of benefit to students but is not essential. Students enrolling on this course are advised to be competent English language users as the workshops, and supporting materials for this course are delivered in English. All CMI assignments required to complete this course must be submitted in English. If you have a concern about your level of competency English language or the level of competency of an individual you wish to support through this course, please contact us to discuss how we can help.

Learners must complete and submit three written assignments of 2000-2500 words each which must meet the assessment criteria set by CMI.

  • Managing a Team to Achieve Results
  • Managing Daily Activities to Achieve Results
  • Monitoring Quality to Improve Outcomes

As part of our industry-leading service, we offer full assignment prep as part of the live delivered workshops, fully explained assignment briefs and unlimited 1:1 support for the duration of the qualification. At Woburn Professional, we boast our own in-house marking service giving learners comprehensive feedback on every assignment. This dramatically reduces the time and need for resubmissions.

"Found the course really useful, especially for shift leaders like myself"James (Manchester)

"Really valued having someone to speak to help me get through my assignments, big thanks to Daryl"Jack (London)

"Really proud to have got my Foundation Chartered Manager status, big thanks for all the support"Allison (Peterborough)

Why choose...

Woburn Professional

At Woburn Professional, we put the learning experience and results at the heart of everything we do, which is why we won’t compromise on our 8 learning principles….


Group sizes are capped at 12, no exceptions!

Live delivery

All our courses are live, interactive and engaging, led by highly experienced industry professionals


Industry leading interactive workshops and unlimited 1:1 tutor support for the whole program duration

International Recognition:

Our qualification programs are accredited by internationally recognised awarding bodies


Group participation and engagement is at the core of our course design, not death by PowerPoint!


We actively encourage new friendships and support learners to grow their professional network


We use the latest online classroom technology to provide an unrivalled learning experience and full e-learning platform.

No surprises

There are never any hidden fee’s on any of our programmes, all awarding body registration and certification fees included.

Upcoming Dates

Start Date
Places available
Book Now
Virtual classroom
Start Date
December 5, 2022
Session Type
0 Spaces available
Not Available Add to basket
Virtual classroom
Start Date
May 1, 2023
Session Type
12 Spaces available
Not Available Add to basket

View our other night and weekend courses:

View day courses >

Invest In You

88% report an increase in self confidence

View our courses >

Go Beyond

90% of managers said their qualification improved their performance at work

View Courses > 

Reap The Rewards

34% reported a salary increase for completing their Qualification

View Courses > 

Take advantage

88% of employers experienced a skill shortage last year.

View Courses >

Need more information?Give us a call on 0330 175 5642
© 2021 Woburn Professional, All Rights Reserved | Privacy Policy | Cookie Policy | Terms and Conditions